Douglas Autoparts Ballynahinch
Douglas Autoparts, located in Ballynahinch, Northern Ireland. We pride ourselves on providing a personal and knowledgeable service at a reasonable price. We cater for all your needs when it comes to vehicle maintenance, featuring some of the best known brands in the automotive industry. Customer service is paramount and we offer a first class service backed-up by superb technical support, with a wide product range and availability at the right price. For any more information on parts or equipment that you require please feel free to contact us.
028 97 563807
info@douglasautoparts.co.uk

Support

With Helios as your IT Department implementation, support, administration, and management of all systems is handled by Helios IT.  This type of service is commonly referred to as a “Managed Service”.

Helios IT has three popular Managed Service arrangements:

 

 

Designed to ensure the most critical systems are monitored, kept up to date and operating optimally.  This service includes our comprehensive server and network monitoring tools.  These systems monitor and alert our Service Desk of issues before you experience the pain of downtimes.  Our engineers seek approval before completing any on-site work.  Customer using this service plan are charged at a discounted hourly rate.

 

 

 

Enjoy peace of mind knowing that your business IT systems are monitored and maintained.  With our IT Essentials plan we monitor critical system alerts and will perform monthly scheduled maintenance tasks to ensure that your systems are up to date and performing as desired.

 

– Eliminate multiple supplier and gain the benefits of a fixed monthly cost for the management of your ICT system.  Includes monitoring, proactive maintenance and troubleshooting support across your entire desktop, server and network environment.  Onsite visits are included where faults cannot be resolved remotely.  It’s like having your own IT department!

 

Contact our Client Services team to learn more at info@heliosit.co.uk or call 028 9094 5542